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Job Ref: 28406 – IT Assistant position with Chemonics RAMP UP South in Kabul

The IT Assistant will provide assistance and training to staff on information systems and structures, including the RAMP UP - South website, Mac OS, electronic document management system, database, and other systems.
Identify, diagnoses, and resolves level one problem for users in branch networks/Internet and communicate solutions to end-users.
Perform installations, repair and maintenance of computer systems.
Troubleshoot end user hardware and software issues and perform system upgrades as necessary for software and hardware related components as needed.
Perform clear and professional technical duties on network management equipments.
Monitor RAMPUP backup procedures and policy and perform occasional recoveries to ensure backup integrity.